General Security Tips General Security Tips 1. Always use a strong password and PIN for all accounts (Do not use information about yourself that can be easily guessed.) 2. Avoid using the same PIN or password across different accounts. 3. Do not share your password or PIN with anyone 4. Ensure your device always has a lock, whether password, biometric or PIN 5. Always enable two-factor authentication on accounts you have where applicable 6. Always set strong security questions and use answers only you know. 7. Do not reveal too much sensitive information about yourself on social media 8. Be cautious of the websites you visit. Do not click on unexpected pop-ups and ads 9. Be cautious of the files, attachments and software you download on the internet as this can lead to malware or virus attacks which can be used to steal your passwords. 10. Be cautious when using public Wi-Fi. As much as possible, whenever you want to carry out any financial transactions, do not use public Wi-Fi. 11. Always lock your phone when not in use and ensure your phone has a secure lock. 12. Always download mobile apps from reputable sources: Google Play Store or App Store 13. Install anti-virus software that prevents, detects and removes malicious programs. 14. Always keep your phone and apps updated 15. Always ensure that your connection is secure, check that the website URL has https in the address line. Eg. https://www.fidelitybank.com.gh 16. Be cautious of the USB drives you connect to your device. They can contain malware. Always scan a USB device before you use it. 17. Always protect your debit and credit cards. Keep it in a secure location. 18. Verify the authenticity of vendors on the internet and on social media that you buy products from.
