Fidelity Bank Celebrates Top-Performing Agents Spearheading Agency - Banking Growth, and Financial Inclusion in Ghana. 10th January, 2024 We hosted a prestigious awards night on December 14, 2023, to celebrate and reward our top-performing agents. The event, held at the Atinka Media Village, recognized the incredible contributions of exceptional agents who drive financial inclusion and agency banking growth across the country. The awards night, a testament to our steadfast commitment to acknowledging excellence, not only celebrated the achievements of the agents but also sought to inspire and propel them to greater heights in 2024. The year-end gathering brought together the best of our agency banking network, spotlighting the crucial role played by agents in propelling the agency business's growth. The spotlight shone brightly on three exceptional agents who emerged as the night's top performers. Their dedication and exemplary service were acknowledged with both a plaque and a substantial cash reward. Brilin Top Ent. in the Eastern Region clinched the prestigious title of National Best Agent, securing a remarkable cash prize of GHS 10,000.00. Following closely were S Duah Ent. in the Ashanti Region as the 1st Runner-up (GHS 8,000.00) and Kofhay Mobile Money Ventures in the Brong Ahafo Region as the 2nd Runner-up (GHS 6,000.00). Plaques and cash prizes of GHS 5,000.00 each were bestowed upon six territory best agents, exemplifying excellence in their respective regions. The distinguished recipients include Frimaud Ventures for Accra, Ras Akkito Enterprise for Ashanti, Ike One Ventures for Western, Baba Sule Ventures for Brong-Ahafo, AF Diamond Ventures for Eastern, and Adel Alhassan Enterprise for the Northern Region. This accolade applauds their outstanding performance and commitment to providing top-tier agency banking services. Adding another layer of appreciation, the Best Agent Attendants from each of the six territories were individually rewarded with a cash prize of GHS 1,000.00, recognizing their valuable contributions to the success of our agency banking network. The recipients were Sumaiya Seidu representing Greater Accra, Jacqueline Afful from Western Region, Gordon Afrifa from Brong Ahafo, Anderson Esson representing Eastern, Alex Ayokyele from Northern, and Fosu Francis from Ashanti. Dr. David Okyere, our Head of Agency Banking, extended a warm welcome to the agents, emphasizing their pivotal role in achieving significant milestones in the agency banking business over the past year. He commended their dedication and urged them to continue implementing the valuable insights gained from the certification program into their daily operations. Dr. Okyere concluded by providing a glimpse into the exciting initiatives we have in store for our agents in the coming year. For the honored agents, the awards night was a moment of elation and pride. The recognition and support they received from Fidelity Bank amplified their commitment to providing top-notch financial services to customers across Ghana. They expressed their heartfelt gratitude for our unwavering support and recognition, demonstrating the strong bond built on mutual respect and shared goals. As the curtains drew on this remarkable night of celebration and recognition, we reaffirmed our commitment to pushing the boundaries of agency banking, driving financial inclusion, and honoring the relentless efforts of our invaluable agents. A little more than a decade ago, we initiated a transformative mission to empower the underbanked, pioneering the introduction of Agency Banking—the first of its kind in Ghana. Fast forward to today, we proudly manage a vast network of over 8,000 agents, the most extensive in the country. As part of an ongoing commitment to enhance this agency network, the certification program, introduced last year, serves as a powerful testament to our dedication to fostering consistency and excellence in service delivery. END