Fidelity Mobile App

You’ll always be first in line...


The Fidelity Mobile App is a Fidelity Bank branch that fits right in the palm of your hand. This is a fast and responsive mobile banking application that allows you to conveniently access a wide range of banking services remotely and on the go.

Just like a visit to a Fidelity branch, transactions on the Fidelity Mobile App are safe and secured. The App is also very easy to use and allows you to bank in a hassle-free way while you go about your daily business.


Our simple to use interface with an improved and fluid experience will give you a chance to do any of the following:


  • Self-register without going to a Fidelity Bank branch
  • Send money from your Fidelity Account to any mobile money wallet e.g. MTN, Airtel, Vodafone, Tigo and vice versa
  • Top up airtime for all mobile networks
  • Pay for goods/services at your favourite stores or shops; and transfer money instantly through your own personalised QR code
  • Pay utility bills e.g. DSTV
  • Transfer money to any bank account in Ghana
  • Book Appointment with your Bank, Fidelity
  • Locate nearby ATMs and Branches
  • Check for balance and view mini statements
  • Save favorite transactions
  • Request cheque books and block cheque
  • Change PIN and Reset PIN


Have no data? No worries. The Fidelity Mobile App is still able to work by switching automatically to use your SMS.



  • Android Phones: Go to the Google Play Store; search "Fidelity Mobile" (look out for the App with the Fidelity Bank Ghana logo) and click install.
  • iOS Phones: Go to the App Store; search "Fidelity Mobile" (look out for the App with the Fidelity Bank Ghana logo) and click install.
  • Launch the App by tapping on "Open" and then follow the instructions to setup.


A few key things you need to consider during registration in order to be successful are:

  • Before downloading, ensure that you delete any version of the Fidelity App you may have on your phone
  • This is a self-registration service so you can do it all by yourself



  • Your Fidelity Bank account number
  • Mobile Number as on your record at Fidelity Bank
  • Correct Branch Name
  • Your date of birth as on record at Fidelity Bank


Once installed, you are good to go and ready to enjoy your new world of convenient banking.


Every time is banking time with Fidelity Mobile App!