SMS Banking

This is a secure, fast, convenient, easy to use, and cost effective service which is available anywhere you can use a mobile phone. It is available for all mobile networks except Vodafone

Features:

• Check balances
• Request cheque books
• Enquire about cheque status
• View last three transactions
• View exchange rates

How to Use SMS Banking (Syntax)

Text the correct syntax below to 1980 (for all networks except Vodafone) to enjoy Fidelity SMS Banking Services Available

Required text format

Balance Enquiry
Bal [PIN Code] [Acc No] eg Bal 1234 109000444414

Cheque book request
Cbr [PIN Code] [Acc No] eg Cbr 1234 109000444414

Mini Statement
Msr [PIN Code] [Acc No] eg Msr 1234 109000444414

Stop Cheque
Scr[PIN Code] [Acc No] [Cheque No] eg Scr 1234 109000444414 12

Cheque Status Enquiry
Csr [PIN Code] [Acc No] [Cheque No] eg Csr 1234 109000444414 14

Exchange Rate Request
Exr [Currency] [Buy/ Sell Rate Indicator] eg Exr usd buy

How to Use SMS Banking (Java Application)

Customers who have java enabled phones can also install this application on their mobile phones. Click here to download the application.

Benefits:

• Time saving
• Provides convenience to customers who are always on the go

Eligibility Criteria:

Account holders

Requirements:

• Completed application form
• Active network line

Is the product available to customers locally, countrywide, internationally?

• Countrywide

State towns and cities in Ghana or outside Ghana where the product can be accessed.

• No geographical boundaries.

Call to action

For further assistance, please send an email to ebanking@myfidelitybank.net or call 0544331767